Segmentation
Discover Segments!
Every segment has an experience, and every experience starts with a step that takes you further!

How do segments work?

Balance
Maintain your 3-month average balance

Segment journey
Upgrade your account according to your segments (Classic, Plus, Premium, and Elite)

Features
Enjoy Instant Rewards, waivers, cashback, and benefits are applied automatically.
Compare Segments
Ready to Level up? Maintain your balance. Unlock your segment. Enjoy more from your bank. Because at STC Bank, you deserve exclusive benefits!
FAQs for Segments
What are Segments?
Segments offer different banking benefits, such as free cards, free remittances and local transfers, bill payment & Marketplace cashback, and Premium support services when you maintain the required average balance in your STC Bank account.
How do I upgrade my Segment?
All customers are automatically enrolled when they open an account. You start at Classic and progress as your average balance increases.
What is required “average balance”?
It is the average balance you maintain in your accounts during 3 months. This determines which Segment you qualify for:
Plus: 25,000
Premium: 50,000
Elite: 200,000
How is my Segment calculated?
Segments are calculated based on the last 3 months' average balance. At the end of each month, your balance is reviewed and you’re automatically assigned the applicable Segment.
What happens if my balance changes?
What is the validity of the benefits for my account Segment?
Your benefits are valid as long as you maintain the required balance.
Are the benefits activated instantly?
What happens to my card fee waivers if I downgrade?
When is cashback credited?



