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How to videos
How to add a new qitaf account in STC Bank
How to add money in STC Bank
How to change reward type to qitaf in STC Bank
How to change reward type to qitaf in STC Bank
How to create qattah in STC Bank
How to use Marketplace in STC Bank
How to change phone number in STC Bank
How to transfer internationally with STC Bank
How to pay Qattah in STC Bank
How to request money in STC Bank
How to send a gift in STC Bank
How to pay stc bills in STC Bank
How to transfer money to your contacts on STC Bank
How to transfer money to an unsaved number in STC Bank
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FAQs
Should I verify my account through IAM?
No, your bank and its services will be within your hands 24/7.
Is there a minimum balance required for an STC Bank account?
No minimum balance is required.
Can I transfer money to my contacts by phone number, or I should transfer via an IBAN?
You can transfer in different ways; phone number, account number, or IBAN.
Can I have my monthly salary in my STC Bank account?
You can share your account number and IBAN with your employer to enjoy all STC Bank benefits.
What will happen to my old account number in ANB and Riyad banks?
It will be canceled, and you'll get a new account number and IBAN for your STC Bank account.
Can I transfer the domestic workers’ salaries which will be received on the same day?
Yes, via Musaned service.
Will STC Bank cards have different tiers based on the yearly average balance?
No, you can choose your preferred card.
Will STC Bank have merchant services\portal?
Yes, we’ll continue to provide merchant services through the portal with additional and new services.
Will it be company\merchant and individual accounts?
You must be +18 years old.
Will STC Bank have both company/merchant and individual accounts?
Yes, both companies/merchants and individuals can enjoy STC Bank benefits and services.
Can I digitally open a merchant account with STC Bank online?
You can open a merchant account through the STC Bank onboarding link.
Does STC Bank have a business portal?
Yes, the business portal allows you to view and execute transactions.
Will STC Bank offer merchant services?
STC Bank will provide merchant services through the portal, offering additional and new services.
What payment options are available through STC Bank?
STC Bank offers various payment options, including Business Payments, QR Payments, Online Payments, Payroll, and Payouts.
Can I transfer money via IBAN to beneficiaries outside and within the bank?
You can transfer funds to any local bank using IBAN instantly.
Can I transfer salaries to my employees and obtain the WPS file?
You can link your account with Mudad to transfer salaries and comply with WPS requirements.
What will happen to my old IBAN account number in ANB and Riyad Bank?
It will be canceled, and you will receive a new account number and IBAN for your STC Bank account.
Is there a minimum balance required for an STC Bank account?
No minimum balance is required.
Will there be physical branches for STC Bank?
No, your bank and its services will be available 24/7 in your hands.
How can I activate STC Bank as a payment method in my store?
You can activate the service by contacting STC Bank representatives at (920011444) or your service provider.
Can I transfer funds from a merchant account to individuals using the bulk upload feature by phone number?
You can execute transactions through the merchant portal or our B2B channel using APIs.
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