Support

We’re available to serve you around the clock. What do you need to know?

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Business banking in one app

Go further with your business with stc pay, a hub for all things to help you grow with innovative solutions that help you manage and serve clients effortlessly and securely.

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Complaints & requests

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Need help or have a suggestion?

We're here to listen and assist. Submit a ticket with your issue or suggestion, and our support team will take it from there.

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Support - Contact Us

Customer support

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Inside KSA

8001180008

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Outside KSA

920011444

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@AskSTCBank

We’re here to help. For general queries, including partnership opportunities, please call us.

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Related documents

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Customer protection

Your satisfaction is our priority, and we'll serve you step by step to solve any issue you're facing. To protect your rights; you can find the Customer Protection Principles.

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Awareness guidelines & tips

Learn more

Get essential tips and guidelines to stay informed and enhance your banking security.

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Protect your account from fraud

Learn more

Stay informed and secure and protect your account from fraudsters’ tactics.

Support - More about our process

More about our process

Complaints & inquiries process

Learn about what we do whenever we receive your complaints or inquiries

Evaluation & feedback

We continuously measure and improve our services based on your feedback

Complaint escalation

We’re here to support you, every step of the way